2.1 CRV reserves the right, at its sole discretion, to reject any individual at any time prior to start date or to cancel the program start date in which a participant is scheduled to participate.
2.2 In the unlikely event of such a cancellation or if a participant has been rejected, the total amount paid to CRV will be refunded, unless the cancellation is either due to non-payment by the agreed-upon due date or failure to submit the Passenger Profile 90 days prior to the participant’s program start date. Other than such refund, CRV will not be responsible to the participant for any other refund, costs, interest, liability, or damages of any kind.
2.3 If a participant cancels for any reason, the participant must notify CRV in writing. The cancellation will be effective upon CRV receipt of the written notification at its office, or via email.
2.4 CRV incurs substantial administrative and planning costs prior to the departure of a participant. Therefore, regrettably, if a participant cancels his or her participation in the program, funds paid by the participant to CRV can be refunded only as set forth below in Section 2.5.
2.5 If the cancellation is effective
- Up to 91 days prior to the scheduled start date, all deposits and program fees paid are fully refundable.
- 90 to 61 days prior to the scheduled start date, participant will be charged $600 and the balance shall be refunded. The $600 includes non-refundable deposits paid by CRV for air travel, hotel and visa.
- 60 to 31 days prior to the scheduled start date, participant will be charged 60% of the total trip cost.
- Within 30 days prior to the scheduled start date, no portion of the program fee is refundable.
2.6 It is very important that a participant understands the cancellation policy. If it is not clear, the participant should ask for clarification. CRV cannot make exceptions to this cancellation policy for any reason, including medical emergencies. CRV strongly urges the participant to purchase trip cancellation insurance.
2.7 Additional Comprehensive Travel Protection Plan. Emergency Medical protection which includes COVID-19 related expenses if Traveler tests positive during the trip or at departure from destination is included in the price of the airline ticket; however, CRV recommends that you purchase an additional travel protection plan which includes trip cancellation and interruption coverage, as well as trip delay, lost baggage and COVID-19 coverage such as the protection plan offered by Travelex. CRV can assist with the process.
2.8 No refunds will be given for unused portions of the program or because of a participant’s failure or inability to participate in the CRV program.
2.9 A participant is responsible for transportation to the start location. The participant is also solely responsible for any airfare or other travel fees, charges, expenses, or penalties that might result from any cancellation of or change in the participant’s program, whether the participant cancels the program or it is canceled or altered by CRV.